Question 1

What cleaning services do you offer?

Accepted Answer

We provide professional cleaning solutions for homes and businesses of all sizes. Whether you need routine residential cleaning, deep cleaning, move-in/move-out services, or detailed care for kitchens, bathrooms, and common areas, we’ve got you covered. For businesses, we handle offices, retail spaces, dental offices, and short-term rentals, ensuring your space always looks spotless and welcoming. We also offer carpet cleaning and window cleaning for that fresh, polished finish.

Question 2

How do I book a cleaning?

Accepted Answer

Booking with us is simple and flexible. You can request a cleaning directly through our website, call us, or chat with us here. We’ll work with your schedule to find the best time whether it’s a one-time clean, weekly, bi-weekly, or monthly service. For businesses, we also provide custom cleaning schedules to fit your operating hours, so you never have to worry about disruptions.

Question 3

Do I need to be present during the cleaning?

Accepted Answer

Not at all. Many of our residential and commercial clients provide us with access instructions, and our trusted, background-checked team takes care of the rest. If you’d prefer to be home or on-site, that’s perfectly fine too, we’ll work around your comfort level. Our goal is to provide stress-free, dependable cleaning that you can trust, whether you’re there or not.

Question 4

Do you bring your own supplies and equipment?

Accepted Answer

Yes! We bring all the necessary professional-grade supplies and equipment to every job. We use trusted brands that are tough on dirt but safe for your space. If you have a preference for eco-friendly or specialty products, we’re happy to accommodate that as well. You never have to worry about running out of cleaning products, we come fully prepared every time.

Question 5

How much does cleaning cost?

Accepted Answer

Pricing depends on the size of your space, the type of service, and how often you’d like us to clean. We offer affordable, competitive rates with no hidden fees. Residential clients can choose from flat-rate or hourly services, while commercial clients benefit from customized quotes based on their facility’s needs. The best way to get an accurate estimate is to contact us and we’ll provide a tailored quote that matches your budget and expectations.

Question 6

Do you charge for an estimate?

Accepted Answer

No, we provide free estimates to all customers regardless of if our service is booked or not. We also are happy to beat any other estimate you may receive with our "Got An Estimate? We Will Beat It By 10%" model.

Question 7

Does K&R's Prestige Quality LLC have insurance?

Accepted Answer

Yes, K&R's Prestige Quality LLC is fully insured by one of the nation's leading insurers.

Question 8

Do you clean mold or asbestos?

Accepted Answer

No, we do not clean excessive mold or asbestos just as a safety measure for all of our staff and their families as well as the client.

Question 9

What forms of payment do you accept?

Accepted Answer

We accept cash, all major credit and debit cards, cashier checks, money orders and personal checks

Question 10

What surrounding areas do you service?

Accepted Answer

We service the Grand Rapids surrounding areas within a 15-20 mile radius.